Sahitya Kalrav Privacy Policy

Effective Date: 09-08-2024

1. Introduction

At Sahitya Kalrav, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our app. By accessing or using the Sahitya Kalrav app, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: When you create an account or make a purchase, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

• Account Information: We collect information related to your account, including order history and preferences.

• Usage Data: We collect information about how you interact with our app, including IP addresses, device information, browser type, and usage patterns.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, analyze app performance, and provide personalized content.

3. How We Use Your Information

• Order Processing: We use your information to process and fulfill your orders, manage your account, and provide customer support.

• Communication: We use your email address and phone number to send order confirmations, updates, and promotional communications. You may opt out of promotional emails at any time.

• App Improvement: We analyze usage data to improve the functionality and performance of our app and to tailor content and offers to your preferences.

• Security: We use your information to maintain the security and integrity of our app and to detect and prevent fraudulent activities.

4. Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and other operational functions. These providers are required to handle your information securely and only as necessary to perform their services.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting our support team.

• Data Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations.

• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

7. Children’s Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the app after any changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: bijochhedo@gmail.com

• Phone: +91 99045 10999

Thank you for choosing Sahitya Kalrav. We are committed to protecting your privacy and providing a secure shopping experience.